FAQs - Delivery

Below are a series of questions. However, if you still have a question, you can give us a call or email and we will try and assist where possible


Delivery

What are the costs of shipping the goods?

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What does an order with home delivery look like?

Please write down the personal collection in the comments to the order. Each time you will receive a notification about the availability of goods, date of receipt and working hours. The current Covid-19 rules must be strictly adhered to when collecting in person.

What is the pickup in person?

Please write down the personal collection in the comments to the order. Each time you will receive a notification about the availability of goods, date of receipt and working hours. The current Covid-19 rules must be strictly adhered to when collecting in person.

Can I open the package at the courier?

Depending on the services provided by the subcontractor and according to the courier's working time, you can open the package. From the moment of delivery, if you notice any irregularities that may be a consequence of the delivery process - the store should be notified, providing the order number. We will contact the courier company to write the protocol. Your response time from delivery is 7 calendar days.